BetMGM
Case Study
Free Spins

A and B menu test

Same screen, two menu strategies

Switch the state below to see how each variant behaves. Variant A keeps the top menu quiet and lets the component carry the message. Variant B moves the state up into the menu and adds a small alarm clock when time starts to run out.

Test state
Game background

Stress-tests legibility against the busiest game art from the brief.

Competing UI

A places the promo directly under the Free Spins component. B pushes it below the spin controls, so the CTA stays cleaner.

A
My recommended baseline

Stable rewards menu

The top menu stays calm. The detailed state lives inside the component, next to the CTA.

9:41●●●5G100%

Free Spins

Active

Active
Spins remaining17/30
Winnings so far£3.40

BET

£0.10

WIN

£0.00

  • Lower cognitive load
  • Familiar and predictable menu
  • Safer ground for a regulated product
  • Players might notice an error a beat later
B
Alternative I would still test

State-aware rewards menu

The gift icon carries a state badge. The counter turns green when healthy, and an alarm clock pulses near expiry.

9:41●●●5G100%

Free Spins

Expiring soon

4m 02s

Heads up, 12 ending soon. No rush, only use them if you want to.

BET

£0.10

WIN

£0.00

  • Faster state recognition, that is the hypothesis
  • Glanceable from anywhere in the app
  • The menu can feel busier
  • Risk of over-signalling urgency

If I could put this in front of real players

I would ask four short tasks, not "which one do you prefer".

  1. 01

    Find them

    Get to your Free Spins from the home screen.

  2. 02

    Fix it

    Your spins are blocked. Work out why and carry on.

  3. 03

    Decide

    Spins expire in 5 minutes. Up to you.

  4. 04

    Wrap up

    Spins are done. Read the result and exit.

What I would look at: first tap, whether the state was read correctly, how the error gets resolved, and whether the expiring state feels informative or pushy.

Accessibility risk

Colour vision, and why this product cares about it more than most.

Roughly 1 in 12 men have some form of colour vision deficiency. In casino and sports betting the audience is mostly male in all three markets in the brief, so colour on its own is not enough. That is why every state pairs colour with an icon, a label and, where it can, a different shape.

Brazil

62% of sports bettors are men

DataSenado, last 30 days

A majority-male base, so CVD probably affects around 5% of active users.

Great Britain

41% of men vs 34% of women gamble online

Gambling Commission, last 4 weeks

Men sit at roughly 55% of online gamblers, so around 4.4% of the base is potentially affected.

Finland

75% of men vs 65% of women gamble yearly

THL and Peluuri, 2023

Higher male participation, and a higher gambling-harm rate too (6.6% vs 1.8%).

StateRisk with CVDDesign response (colour + icon + label + shape)
Active (green)Green may not read as 'positive' for red/green CVD.Check circle, plus an 'Active' label, plus a green chip. Never just a green dot on its own.
Error (red)Red can lose force or blend with dark tones.Warning triangle, plus a 'Bet too high' label, plus a red border and an 'Adjust' CTA.
Expiring (amber)Amber can sit close to green or red in some CVD types.Clock icon plus 'Expires in 14 min' text. Avoid using an amber bar by itself.
Paused (amber)Amber on its own can read as warning or inactive.Pause icon, plus a 'Paused' label, plus a 'Resume' CTA.
Completed (green)Green on its own may not signal success.Check or winnings icon, plus a 'Complete' label, plus the value highlighted.
Top gift badgeA colour-only change in the badge is missed.The badge changes shape and symbol: number, clock, pause, warning, check.

Impact on Option A

Safer for CVD by default

The top menu stays quiet. The state is communicated inside the component, where there is room for the icon, the label and the CTA. This is why A is still my baseline.

Impact on Option B

Only works if the badges differ in shape

  • Available, the number "3"
  • Expiring, a clock
  • Paused, a pause
  • Error, a warning triangle
  • Complete, a check

A colour-only badge would fail this audience.

The short version: colour is a supporting cue here, not the main one. If you stripped the colour out of every state, you should still be able to tell them apart by icon and label alone.

Icon recognition

Two icons for the same job, both already in the BetMGM library.

I would not pick between these from the desk. Put both in front of players, see which one they name correctly without a label.

Free Spins identity

Header chip and menu badge

AGift
BStar

Hypothesis

Gift carries reward semantics but is generic. Star is brand-aligned (MGM) and reads as 'special offer'.

Winner / Completed

Spins finished, winnings credited

ATrophy
BMedal

Hypothesis

Trophy reads as sport and competition. Medal reads as achievement. Trophy may feel more 'won', medal more 'earned'.

Expiring urgency

Time-sensitive promo chip

AClock
BTimer

Hypothesis

Clock reads as neutral time. Timer reads as countdown pressure. Worth checking if Timer pushes the anxiety too far.